okzzz Privacy Policy

This Privacy Policy explains how okzzz — operating at okzzz.club — collects, processes, stores and protects the personal data of players who register and use our platform. It applies to all users accessing okzzz from Bangladesh and any other jurisdiction where the platform is available.

okzzz is committed to handling your personal data responsibly. We collect only what we need to operate your account, process your transactions and comply with our legal obligations. We do not sell, rent or trade your personal information to any third party for marketing purposes — ever.

By registering an account on okzzz, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree, please do not register or use the platform.

okzzz collects personal data in two broad categories: information you provide directly when registering or using the platform, and information collected automatically as you interact with our services.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law.

okzzz collects your personal data through several channels depending on how you interact with the platform:

• Registration form — when you create your okzzz account, you provide your name, mobile number, date of birth and other required details directly.
• Deposits and withdrawals — your mobile banking account number and transaction references are captured when you make financial transactions on the platform.
• Identity verification — if we request KYC documents, you upload them directly through the platform or send them to our support team.
• Automated collection — our servers automatically log your IP address, device information, browser type and session activity each time you visit or use okzzz.
• Cookies and tracking — we use cookies and similar technologies to remember your preferences and analyse how players use the platform. See Section 9 for full details.
• Customer support — when you contact our support team by email or live chat, we retain records of those communications.

Every piece of data okzzz collects has a specific, legitimate purpose. We do not use your data for anything beyond what is described in this policy without obtaining your explicit consent first.

• Account management — to create, maintain and secure your okzzz account, including verifying your identity and age.
• Transaction processing — to process your deposits and withdrawals via bKash, Nagad and Rocket accurately and securely.
• Customer support — to respond to your queries, resolve disputes and provide assistance when you need it.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering and unauthorised account access.
• Responsible gaming — to monitor gameplay patterns and identify players who may need support, and to enforce self-exclusion requests.
• Legal compliance — to meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Platform improvement — to analyse usage patterns and improve the games, features and overall experience on okzzz.
• Marketing communications — to send you promotional offers and updates, but only if you have opted in to receive them. You can opt out at any time.

okzzz processes your personal data on one or more of the following legal grounds:

• Contractual necessity — processing is required to fulfil our obligations to you under the account agreement, including running your account and processing transactions.
• Legal obligation — we are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests — we process certain data to protect the security and integrity of the platform, prevent fraud and improve our services, where these interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

okzzz does not sell, rent or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

• Payment processors — your mobile banking account number and transaction details are shared with bKash, Nagad and Rocket solely to process your deposits and withdrawals.
• Identity verification providers — when KYC verification is required, your identity documents may be processed by a trusted third-party verification service operating under strict confidentiality obligations.
• Technology and hosting providers — our platform infrastructure is supported by third-party hosting and technology providers who process data on our behalf under data processing agreements.
• Legal and regulatory authorities — we may be required to disclose your data to law enforcement, financial intelligence units or regulatory bodies if required by law or court order.
• Fraud prevention networks — in cases of suspected fraud or money laundering, relevant data may be shared with industry fraud prevention bodies.

All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own marketing or any purpose beyond the specific service they provide to okzzz.

okzzz retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations.

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you.

okzzz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.

• SSL/TLS encryption — all data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted data storage — sensitive data including financial information and identity documents is stored in encrypted form on our servers.
• Access controls — access to personal data within okzzz is restricted to authorised personnel who need it to perform their job functions.
• Regular security audits — our platform and infrastructure undergo regular security reviews and penetration testing.
• Fraud monitoring — automated systems monitor account activity around the clock for signs of suspicious behaviour or unauthorised access.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, never share your login details and contact us immediately if you suspect any unauthorised activity on your account.

okzzz uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players use our services. A cookie is a small text file stored on your device when you visit a website.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the okzzz platform. We do not use third-party advertising cookies or share cookie data with ad networks.

As an okzzz player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

okzzz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on okzzz, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.

We use age verification checks during registration to prevent minors from accessing the platform. Any account found to belong to a person under 18 will be permanently closed and any funds held will be returned to the verified payment source.

okzzz may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email.

We encourage you to review this page periodically. Continued use of the okzzz platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you may close your account by contacting our support team.

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please get in touch with our team. We take all privacy queries seriously and aim to respond within 48 hours.